These are the Terms and conditions on Mediservis Czuczor s.r.o.´s (Konopná 2, Nové Zámky, Slovakia) website.

1. In General

Mediservis Czuczor s.r.o. (www.mediservis.sk) owns and operates this Website. This document governs your relationship with www.mediservis.sk . Access to and use of this website and the products and services available through this website are subject to the following terms, conditions and notices. By using the Services, you are agreeing to all of the Terms, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms.

2. Ordering

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Order possibilities:

  1. Filling up the form in "CART" section
  2. By phone (“CONTACT” section)
  3. By e-mail (shop@mediservis.sk)
  4. By letter (Mediservis, Konopná 2, Nové Zámky 940 64 Slovakia)

Order must contain:

  • First and Last name, address, TAX nmb. (if you have)
  • Delivery address
  • Phone number
  • Precise name of the product, code, quantity (if not e-shop ordering)
  • Additional data

If your order is accepted we will inform you by e-mail and we will confirm your order and you will receive a proform invoice. If you notice any difference in your data, please contact us immediately. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

If you would like to receive our confirmation by phone, please write it in the additional data.

By replacing your order you are accepting our Terms and conditions. When placing an order you undertake that all details you provide to us are true and accurate. All prices advertised are subject to such changes.

3. Price

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. Delivery costs will be charged in addition and included in the “Total Cost”.

4. Payment

Owner of the ordered product is Mediservis Czuczor s.r.o. until receiving the payment and the right exact amount of ordered product.

Payment methods:

  • To our bank account
    Bank: VÚB Banka Slovensko
    IBAN: SK8702000000003766810051
  • Cash to the delivery courier (Outside Slovakia no cash method)
  • In person in our showroom

5. Delivery methods – due dates

- General Logistics Systems Slovakia s.r.o.

We will inform you individually by confirmation e-mail about delivery prices. (it depends of the country of delivery)

- Post office Slovakia

The actual pricelist

- In Person

MEDISERVIS, Konopná 2, 940 64 Nové Zámky

6. Canceling the order

You can cancel your order within 24 Hours after you place your order by email or by phone.

7. Resile from the contract

You can resile from the contract within 14 working days from the day you received your order.


  • Send us a letter “Resile from the contract” with the order number and with the refund request (with your bank account information)

  • You have to send us the original product, without any damage in the original packaging and with the invoice from us.

  • After these you will receive the amount within 10 days to your bank account

8. Complaints

If you notice any damage during receiving your order, don’t take over the package and write a “complaint protocol” with the courier. Based on this we will send you a new product. You can complain for 3 days after receiving.

9. How to order

  • You must fill up all the requested information in the BAG section, you can order without a registration
  • You can find all the products on the left, than you open your chosen product and put it in the BAG
  • You can check your BAG anytime in the top right corner
  • You can choose your payment method
  • After this we will contact you shortly